
The Glide Practical Management Blog
by Michael Woodhouse, Director of Glide Stategic
What is SEO?
SEO is the best known website promotional tool. SEO is only one part of the picture – but it is the first part. Almost everything else you can do to promote a website will be enhanced or crippled by good or bad SEO.
SEO tries to get people from a search engine (Google, Yahoo, Bing and hundreds more) to your website. As 50% to 80% of a typical website’s traffic comes from search engines, it’s a pretty good place to start.
More detail on What is SEO?
What does SEO actually do?
Most SEO providers will give you a pretty standard list of what they do, things like keyword changes, directory submissions and even blog posts.
The list of possible activities is much longer (it’s summarised next).
As a site owner you need to take a step back from the packaged offer and ask, Are these the right things to be doing? Are there other things I should be doing, as well or instead?
For sure, you won’t be able to do everything that could be done; you’ll have to choose a mix that delivers the best results for you, within your budget. That’s a more demanding task.
More detail on What does SEO actually do?
Everything changes – really
We’ve been told a thousand times about change and it’s mostly a yawn: at Google, change is built in to the structure of search and in 2010 and 2011 Google really hit the change pedal hard, delivering faster, wider reaching change – and trashing more than half of what we thought we knew about SEO. Many suppliers however are continuing to deliver a so-2009 product.
More detail at Google trashes everything you knew about SEO.
List of possible SEO activities: mix and match
This list aims to be include all the actions we are confident can bring results (anyone who speaks SEO with absolute certainty is deluded or making a sales pitch).
Fixed-price SEO packs will include some of these items (hopefully at a discount to their individual cost), but never all.
You may be better off choosing your own mix and match with an overall discount, or taking a base pack and adding items as needed.
List items include an estimated time per month that should be spend on this activity, to make it effective, for an average site. For faster results, more time is needed.
Table of SEO actions (some items will suit you better than others)
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SEO research and analysis (mostly as-needed) |
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Keywords Traffic Survey (Researches keywords for each market segment for traffic and competition, recommends target keywords, the most fundamental first step of SEO). |
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Detailed Site Analysis (Reviews traffic, titles, keywords, urls, content, backlinks, internal links, inbound links, related sites, navigation structure etc.) |
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Competitor Analysis (Examines competitor SEO setting, search rankings, links, target markets, traffic etc so you know your competition – and can steal their best ideas). |
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Customer site patterns (Most shoppers visit two to three competitor sites and specific purchase interests can correlate with other on-line behaviour. Knowing this can guide on-line advertising and linking.) |
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Image Review (Determines unique photos and illustrations on your site, recommends alternative and new images, recommends image SEO options.) |
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Navigation Analysis (Reviews your website and seeks to simplify pathways to the most critical information; tests user experience and intuitive response.) |
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Content Evaluation (Assessment of relevant information value, freshness and uniqueness, difficult to measure but at the heart of what Google most values.) |
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Link and Load Test (Should be done monthly as links can go bad, eg if source or target sites make changes or if pages are changed internally – and often no-one tells you. If links are not repaired Google will impose a penalty and may trash previous indexing, setting you back months. Similarly if the site load time slows Google will penalise your rankings.) |
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SEO set up (initial or retrofit) |
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Set up Google Analytics (other tools available if required). |
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Set page titles and keywords: simple set, no HS404module installed |
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Set page titles and keywords: superior setups, with HS404 (SEO-friendly url generation |
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Content matching to target keywords (recommendations) |
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SEO friendly URLs retrofit, including 301 diversions (this is a very laborious task, it’s far better to install HS404 module or similar at build) |
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Google site links submission, also called robot.txt optimisation (assuming XML site map is installed eg Joomla XMap and no errors) |
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Google site links submission including create machine readable site map if no compatible XML site map |
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Images SEO (images are evaluated by distinct search engine algorithms and should have their own keyword settings) |
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Videos SEO (videos are evaluated by distinct search engine algorithms and should have their own keyword settings, settings linking to Youtube are critical) |
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Consolidation (gathers repetitive and similar information and seeks to condense it into fewer, more valuable pages with multiple links in: Google penalises duplicate information within the site and across the web). |
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HTML code clean up for better efficiency. |
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RSS feed generation and submission set up. |
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Google Maps (Google Local) listings setup |
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RSS Feed Generation and submission |
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Identify relevant directories and vertical search engines and submit (there are thousands of these but typically fewer than 10 have real relevance either by subject or geography). |
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SEO maintenance (monthly or as needed) |
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Link and Load Test (as above). |
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Recommend new on-screen content with home page link (can be news, new products, blog): a minimum of new content is essential just to maintain your ranking. |
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Recommendations for keyword adjustments and matching content based an analytics. |
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Reporting on changes at Google, Facebook, YouTube, Bing, Twitter and Yahoo. Google especially is driving ever-faster, far reaching changes that have profound impact on website owners. |
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Recommendations for site development based on changing search landscape. |
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Optimise new web items (pages, downloadables, images) |
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Test and update as needed indexing on vertical engines and minor directories. |
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RSS feed submissions check and expand. |
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Crawler check: reports any site errors that could stop a Google bot crawler from indexing further and reports whether individual pages have been indexed. Also reports many malware and virus intrusions even before they turn malicious. |
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Website down notification via sms (checks twice an hour) |
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Activity reports (Typically these are monthly, they may include Search Term Ranking Reports, traffic reports and activity reports based on Google Analytics, standard results analysis and recommendations. Additional analysis on a time taken basis.) |
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SEO ongoing (a smorgasboard) |
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New, relevant, unique on-screen content (over and above maintenance need) to refresh and grow the site. For Google, fresh is better and bigger is better. |
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Videos on screen. Currently nothing has a bigger impact on site traffic than videos, especially videos with good site SEO that also rank well in YouTube (which has its own SEO requirements). |
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New content mounted as downloadables (eg newsletters, brochures, white papers). |
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Authority content (can include celebrity content): read more. |
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New target search term identification and trial (which may include recommendations for support pages). |
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Link building especially via high-level exchanges (human-to-human negotiation often built around specific information created for a link target); directory submissions (relevant sites only). Typically most useful for information rather than sales sites: often any amount of time can usefully be spent, we recommend setting an allowance per month. |
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Regularly maximise internal links. |
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Google PPC campaign as a research tool to test options more efficiently than site A/B tests. |
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“Parallel” content development to grow the site, draw indirectly related traffic that can mature into sales and add “authority” benefits: read more. |
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Periodic, targeted Competitor Analysis to critically evaluate the successes and failures of competitors, looking for winning ideas that can be adapted and advantage that can be taken |
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Site promotion (beyond SEO) |
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Advertising on related sites and known co-traffic sites especially where links are not available or effective. |
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Co-promotion, information exchange and cross-offers with related sites and relevant off-line media. |
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eNewsletters. |
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Customer- or member-only areas that encourage more frequent visits. |
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Exclusive membership offers (discounts, competitions, other benefits). |
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Competitions, give-aways |
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Posts to directly relevant discussion boards, forums and blogs; once targets have been identified, includes monitor and post and report |
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PPC advertising that specifically supports the SEO and that reaches new customer spaces (eg, Facebook, YouTube). |
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Develop a smart phone/pad app that integrates with the website (this creates links with high-value app market sites, encourages website engagement, adds cool) |
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In-app advertising in the relevant apps of others. |
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Media publicity (on-line and off-line) |
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Direct mail especially competitions and special offers to attract new traffic. |
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Product discussion/use/culture discussion area for clients. |
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“Ask the expert” column. |
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Promotion to existing clients (especially “introduce a friend”). |
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Remarketing (technically complex, has some privacy issues, most powerfully used when a wide network of advertising on known related traffic or same-owner sites is already in place) read more. |
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Advanced use of search results to build new content pages: read more. |
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Establish a forum(s) including product support and use forums. Time to develop structure, does not include site build time |
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PR via on-line media including news sites, blogs etc |
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Moving suitable administrative/sales functions to the web to create “functional uses” that increase traffic and can server customers better (eg, on line invoice and warranty info storage). |
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“Ask the expert” interactive bulletin board. Time to develop structure, does not include site build time |
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Web surveys (can increase site engagement, interactivity, sometimes produce useful information that eg can be used in PR) |
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Advanced “rate this page” with Google integration. |
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Social media engagement |
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Presence on Facebook, Twitter, LinkedIn, YouTube but also many other sites. |
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Blog engagement (via posts to others’ blogs). |
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Blog writing (Blog material can be multi-purposed across newsletters, news releases and social media – blogs can b recreated in FaceBook, for example). |
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Article writing and submissions. |
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Social bookmarking, social networking profile, gradual build |
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Social Networking Profile |
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Google + (social networking competitor to FaceBook) “like me” links and (probably in near future) url links with SEO value. |
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Article writing |
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Article submission |
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Press Release writing |
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Press Release submission |
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Blog creation and update |
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Blog Marketing |
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Classified ad creation and posting |
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Forum posting |
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RSS feed submissions |
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Chatter track and respond (we report issues from nominated sites to you for you to provide the gist of a response which we will word and post, costs are per month to monitor and per post to respond, with a max 1h per issue should multiple responses be required) |
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How to to get started on SEO
Keywords traffic survey
The most common and fundamental SEO mistake is to optimise for keywords you think represent what you do, rather than for words people are actually searching for.
If people are searching for “used cars” and you’re optimised for “pre-owned vehicles” well, sorry: no traffic.
It is not possible to reliably guess exactly what people are searching for (and exact is what you need); you have to research. And you can’t make people change their blunt terminology, you can only choose to respond or not to the searches they are making.
Just as important as search volume is the competitiveness of the term. Some words you will be up against heavy hitters it’ll be too costly to beat (government websites, global corporates and “reference sites”).
Sometimes there will be competitors for a term from other sectors; for example, people entering “Manchester” to find out about the city and the soccer team swamp those people looking to buy sheets.
Research can uncover ways of going around high-competition terms to arrive ultimately at the same traffic.
So the first step towards effective SEO is a keywords traffic survey that is specific to the products or services you want to promote, and to your location. This will tell you what search terms to target for maximum traffic result.
If you do the keywords survey before your website is even built, you can build web pages that directly address each of the recommended search terms you choose, ensuring a fast SEO start for your site.
Other pre-start and research based SEO options are included in the list (click here to view).
Initial SEO setup
This is a standard process that includes:
- Registering for Google Analytics (and any other analytics you wish to subscribe to).
- SEO-driven names for each screen.
- SEO-friendly URLS for each screen.
- Setting of keywords on each screen, to maximise support for your targeted search terms.
- Initial links to other sites.
- Recommendations* for individual links to high-value sites.
- Recommendations* for internal links.
- Other items of your choice from the list of SEO activities (click here to view).
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Monthly activity
There are some monthly activities that are essentially maintenance, including:
- Link and Load Test. Links do break and often no-one tells you – but search engines will downgrade you as a result, they may even trash preciously hard-won indexing of broken pages. You will also be penalised is site load times slow down.
- Site analytics analysis and reports – essential to tracking what’s happening with the site. These include rankings on each of your keywords, plus traffic counts, most popular pages and changes over time.
- Recommendations for keyword adjustments and matching content based an analytics.
- Reporting on changes at Google, Facebook, YouTube, Bing, Twitter and Yahoo. Google especially is driving ever-faster, far reaching changes that have profound impact on website owners.
- Recommendations for site development based on changing search landscape.
- Monthly written report, face-to-face report.
In addition, you should have some new activity going on each month both on the site and behind the scenes. You can’t do everything; a good strategy is to try new things one or two at a time, incorporating the successes going while always moving on to the next thing. Options include:
- New content mounted as downloadables (eg newsletters, brochures).
- New content mounted on screen (eg new products, videos).
- Competitor evaluation (periodically choose a competitor and critically evaluate the successes and failures of their site, looking for winning ideas that can be adapted).
- New keyword identification and trial (which may include support pages).
- Related site traffic analysis (to determine what other sites your customers are visiting, mostly used in information rather than product speheres, often used to guide advertising on other websites).
- PPC advertising that specifically supports the SEO and that reaches new domains (eg, Facebook, YouTube).
- Link building especially via high-level exchanges (human-to-human negotiation often built around specific information created for a link target).
- Blog engagement (blogging and/or posting).
- Anything on the list of all possible SEO activities (click here to view).
Your SEO budget
Summarising the above, your budget should include:
- Keywords traffic survey (once off, fixed price quote)
- Initial SEO setup (once off, fixed price quote)
- Standard monthly activity (mostly monitor and report, fixed price quote)
- Variable monthly activity (constantly developing new promotions, pricing is activity-driven)
Get some quotes
As in anything, get some quotes, but be aware that SEO has a very dodgy supplier history.
No matter what your work requirement, you can get a quote at whatever price you want, whether it’s $400 or $600 or $1,200. In fact, one client assures us they have a quote for $120 a month to do “everything”.
Most dodgy quotes either come from offshore or are repackaged from offshore. Checking work done is usually impossible.
The reality is that most leading national and international sites, the kind you would probably like to beat, have full time web promotion departments, sometimes with two or three people and significant spend budgets for keywords, advertising and other measures.
You can check out the pricing at Glide Strategic here or contact me Michael Woodhouse for a quote via email or phone (08) 9218 8888.
SEO and website design
The best time to start SEO is before you design your website.
The best SEO is not bolted on afterwards, it informs the choice of website technologies, directs the choice of functionalities and specifies a lot of the content.
For example, if you do the keywords survey before your website is even built, you can build web pages that directly address each of the recommended search terms you choose, ensuring a fast SEO start for your site.
Advance SEO also helps determine the need for and value of functionalities like e-news and social media integration, RSS feeds, interactive capabilities, page ratings and much more.
SEO research and planning may also suggest that you need “streaming” of visitors so they see information specific to their type of inquiry, which enhances the customer experience and helps maintain navigability on large sites. This is most beneficial, for example, where a site deals with both retail and wholesale customers, or sales people and techs, or sales and service, or where there are multiple product groups or multiple locations with different offerings.
SEO research might also recommend information be customised live to individual users based on known information about them (via login or cookies), location and their current on-site actions. Individually customised information takes a lot of work but significantly improves visit outcomes (conversion to purchase or other action).
Nearly all SEO can be retrofitted to an existing site, but it will cost less and work more efficiently if it is built in as part of the initial design.
(A few functions may be precluded by an existing build, eg interactive functions on a static site or phone app integration with a Flash site).
You can post a comment to this blog, or contact the author Michael Woodhouse via email or phone (08) 9218 8888.
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web designer melbourne
by web designer melbourne on Tuesday, 30 November 1999All about SEO - The Glide Practical Management Blog ...
At last some straight information without all the hype; maybe the smoke and mirrors stage of SEO voodoo is over and we can focus on site value?